Transaction Status
About Aeropay Statuses
Within Aeropay's system, a transaction may have various statuses depending on what has occurred with that payment. All new payments will be in a "pending" status until the transaction is batched. With Aeropay's guaranteed payments, transactions can be considered successful as long as a successful response is returned from the SDK onSuccess or API call.
Status Definitions
| Merchant Portal Status | Internal Status | Description |
|---|---|---|
| Pending | pending | Payment is processing. This transaction has not yet been batched by Aeropay. Pending transactions can be considered successful by the merchant as Aeropay will guarantee these funds. |
| Complete | processed | Payment is processed. This transaction has been batched by Aeropay and the funds were debited successfully from the user's account. |
| Refunded | processed | Payment was processed, but a refund was issued. This transaction has been batched by Aeropay and the funds were debited successfully from the user's account. A new transaction was issued from the merchant to the user's account to refund the payment. |
| Void | void | Payment stopped from initiating. These transactions were voided before being batched and do not debit the user's account. |
| Resolved | resolved | Payment successfully retried and captured. This transaction declined, and Aeropay successfully recovered fund from the user's account. |
| Declined | declined | Payment resulted in an ACH decline. Aeropay's recovery team will attempt to recover these funds from the user's account. |
Updated 10 days ago